Job Description

Account Executive (Client Care Liaison) - 2 roles one based in Brooklyn/Queens, NY- the other Suffolk County, Long Island, NY

A healthcare company is seeking an experienced Account Executive (Client Care Liaison) to lead sales and relationship management efforts across the above mentioned area. The role focuses on building strong referral networks with professionals such as directors, social workers, and care managers in healthcare settings like sub-acute rehabs, assisted/independent living communities, hospitals, and skilled nursing facilities.

Key Responsibilities:

• Build and maintain relationships with referral sources to drive client acquisition and satisfaction.

• Act as a liaison between referral sources, clients, and internal teams to ensure seamless service delivery.

• Develop and manage a robust book of business through consultative sales, strategic outreach, and follow-up.

• Represent the company at community events and networking opportunities.

• Respond to prospective inquiries, conduct client assessments, and support ongoing client needs.

• Track sales activity, manage accounts using platforms like HubSpot, and support billing coordination with finance.

• Travel extensively within the assigned territory and provide occasional after-hours support.

Qualifications:

• 2+ years of sales experience in healthcare, home care, or related settings.

• Strong communication, time management, and customer service skills.

• Proficiency with CRM tools, Google Suite, video conferencing, and social media.

• Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment.

• Valid driver's license and ability to travel 90% of the time in the field.

Compensation & Benefits:

• Base salary with uncapped commission

• Comprehensive benefits package offered to full-time employees.

Success Traits:

• High emotional intelligence, integrity, adaptability, and a strong work ethic.

• Ability to manage complex, consultative sales cycles and influence key stakeholders.
  

Desired Skills and Experience

Minimum 2 years of sales experience in health care, home care, or related field (SNF, assisted living facility, rehab facility, hospital, etc.)
Commitment to ensuring success in assigned territory.
Excellent customer service and sales skills.
Computer proficiency and ability to document sales activity timely and accurately in the HubSpot platform.
Familiarity with video conferencing, social media platforms and Google products.
The ability to use market intelligence, analytics, and data to make informed decisions throughout the sales cycle.
Current driver's license and proof of insurance; ability to travel 90% of the time in the field within assigned territory.
Ability to explain client service agreements thoroughly to include payment and billing terms so the client has full understanding prior to the start of care.
Effectively manage all sales-related administrative duties, including, but not limited to: account plan development, routing, expense reporting, pipeline and referral network management and activity documentation via HubSpot, securing and managing marketing collateral and other resources.
Flexibility and adaptability to thrive in a fast-paced environment.
Attention to detail and a commitment to producing accurate, high-quality work, balanced with an empathetic and warm disposition.
An entrepreneurial spirit, drive, and goal-oriented work ethic.
High energy and a positive attitude, with the ability to excel under pressure.

Job Tags

Full time,

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