Job Description

Summary

This position will be responsible for ALIGN PRECISION's internal sales functions for both external & inter-company Customers.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

· Maintains excellent Customer relationships focused on delivery, trust & loyalty.

· Serve as main point of contact with customers - acts as a liaison between company, customers, and vendors.

· Collaborates with the ALIGN Business Development team and business unit sales teams.

· Interprets technical drawings and requirements

· Maintain a thorough awareness of ALIGN – Tuscaloosa’s capabilities and the capabilities of its suppliers.

· Maintain ownership of quote package and LTA accuracy, timeliness & completion.

· Works as the gatekeeper of quoting opportunities and provides direction to the estimating team and engineering planning & delegating where necessary.

· Sustain a continual connection with Operations to understand current capacity and project statuses.

· Works with Engineering to provide technical details needed to build estimates.

· Organizes and facilitates quote review meetings.

· Seeks and processes Customer feedback in relation to our performance in estimating.

· Work as a driver to resolve Customer complaints.

· Follows up on leads to take advantage of applicable sales opportunities.

· Travels when necessary.

· Owns and maintains an accurate sales database to provide opportunity history, customer contact information and win/loss ratio.

· Analyzes sales performance against Operational execution to determine effectiveness.

· Prepares periodic sales report displaying sales volume, potential sales, and areas of proposed Customer base expansion.

· Create & deliver peripheral Customer deliverables (NDA’s, capability scopes, small business reporting ect.)

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

· Bachelor’s degree in related manufacturing field

· 3 years work experience in estimating, manufacturing, or sales or equivalent combination of education/experience

· Understanding of complex manufacturing

· Working knowledge of Blueprint reading

· Experience with customer relationship management

· Fluency with Microsoft office

Language Skills

· Ability to communicate professionally and tactfully both written and verbal

Reasoning Ability

· Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

· Ability to manage data

· Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Computer Skills

· Proficient in all Microsoft Office applications (Word, Excel, PowerPoint, Access, Outlook)

· CAD software proficiency preferred

· Salesforce proficiency preferred

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· While performing the duties of this Job, the employee is occasionally required to stand; walk and sit.

· Specific vision abilities required by this job include the ability to adjust focus.

· Employee may occasionally be required to lift parts weighing up to 50 lbs.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· The noise level in the work environment is usually moderate.

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