Job Description

Account Manager

Seeking an experienced Account Manager to join our growing Sales team. This is a great opportunity to be part of a collaborative, relaxed environment where your technical expertise and customer relationship skills will directly contribute to company success. This position is open due to growth.

Reasons to Love the Role:

• Work in a supportive, low-pressure team environment.
• Direct hire, salaried position.
• Opportunity to travel up to 25% and engage with a variety of customers.
• Clear and structured interview process with leadership and site tour.

Location: Vancouver, WA (Onsite)

Salary: Approximately $90,000 annually (salaried, no commission)

Schedule: Monday through Thursday, 6:30 AM – 5:00 PM

Key Responsibilities:

• Manage assigned OEM customer accounts to support growth objectives.
• Provide both sales and technical support for existing and new OEM customers.
• Proactively contact assigned accounts monthly to maintain satisfaction and continuity.
• Support custom product requests, coordinating closely with management and engineering.
• Attend and support trade shows as requested.
• Generate customer sales reports for management review.
• Collaborate internally with Customer Service, Engineering, and Production teams to meet customer expectations.
• Coordinate with technical support teams regarding customer needs, concerns, and RMAs.
• Prioritize and escalate customer issues as necessary.
• Continuously build product knowledge and participate in ongoing education.
• Take ownership of tasks within defined workflow processes.

Qualifications:

• Technical degree or equivalent education/work experience with emphasis on industrial controls and automation.
• 3+ years of customer relations/sales experience in the industrial market with a proven track record.
• Strong leadership and organizational skills.
• Proficiency in SharePoint and Microsoft Office Suite (Word, Excel, PowerPoint).
• Deep understanding of the sales process, customer buying behavior, and closing strategies.
• Excellent written and verbal communication skills.

Physical Requirements:

• Ability to lift up to 25 lbs.
• Ability to perform basic physical tasks such as typing, writing, and reading.

Diversity, Equity, and Inclusion (DEI) Statement:

We are committed to fostering an inclusive workplace that welcomes diverse candidates. All qualified applicants will be considered regardless of background, identity, or status.

This position is offered through the Vancouver Branch of NW Staffing Resources. When applying through nwstaffing.com, please click “Apply Here” and select the Vancouver Branch for immediate consideration. Or contact our office directly at 360-695-4900 to speak with a Recruiter and reference Job Order #138953.

For more information regarding our company and employee benefits please click on the links below.

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