Assistant Maitre D - Cruise Job at Navis Consulting, Miami, FL

U3JRR2ZIUmNFaFUyTmhkYWxhVFBCaGFtdnc9PQ==
  • Navis Consulting
  • Miami, FL

Job Description

Position Title: Assistant Maître d’

Department: Food & Beverage – Restaurant Operations

Reports To: Maître d’

Direct Reports: Assigned Restaurant Personnel

Position Summary

Supports the Restaurant Manager by supervising restaurant staff and ensuring exceptional guest service and dining experiences in accordance with cruise brand standards and safety guidelines.

Key Responsibilities

  • Supervise, train, and evaluate restaurant staff in assigned dining venues.
  • Maintain high service standards, ensuring guest satisfaction through daily table visits and personal attention to VIPs and special requests.
  • Coordinate restaurant operations during events such as the Midnight Buffet and assist with scheduling and assignments.
  • Monitor staff appearance, hygiene, and compliance with USPH and company policies.
  • Assist with wine service and guest relations when necessary.
  • Lead onboarding and mentoring of new team members.
  • Track special occasions and ensure appropriate amenities are delivered.
  • Support compliance with safety, environmental, and operational standards.
  • Participate in meetings, training sessions, and other duties as assigned.

Financial Responsibilities

  • Control costs through proper use of resources and minimize waste.
  • Ensure guest charges for premium services are applied accurately.
  • Conduct spot checks to maintain stock quality and reduce loss.

Leadership Responsibilities

  • Monitor team performance, delegate tasks, and maintain service flow.
  • Recommend staffing decisions and disciplinary actions as needed.
  • Mentor and train team members for development and succession.

Qualifications

  • 5–8 years of hospitality management experience (shipboard preferred).
  • Degree in Hospitality Management or related field preferred.
  • Strong leadership, communication, and guest service skills.
  • Experience with multicultural teams and dynamic environments.
  • Basic knowledge of accounting and proficiency in MS Office.
  • Fluent English required; additional languages (Spanish, French, German) a plus.

Physical Requirements

  • Must be able to stand/walk for long periods and lift up to 50 lbs.
  • Full mobility and ability to participate in emergency drills required.

Job Tags

Night shift,

Similar Jobs

Protus3

Physical Security Design Consultant Job at Protus3

 ...Were looking for a Senior Physical Security Design Consultant to join our team in Raleigh, NC. This is not an IT, Information Security, or Cybersecurity position. This is not a remote position. You will be expected to be physically present in our Raleigh... 

Acosta Group

Financial Analyst Job at Acosta Group

 ...Research and provide financial analyses to assess the impact of various corporate projects and transactions. The Analyst will support existing monthly and quarterly processes and will...  ...~ Bachelor of Science Degree Work Experience ~ Bachelor's degree ~2+ years... 

Beths Beautiful Destinations

Remote Cruise Specialist Job at Beths Beautiful Destinations

 ...following locations: United States Australia United Kingdom Mexico Dominican Republic Panama Costa Rica Bahamas Aruba Cayman Islands We are not accepting applicants from other locations at this time.... 

KellyMitchell Group

Creative Project Manager Job at KellyMitchell Group

 ...Job Summary: Our client is seeking a Creative Project Manager to join their team! This position is located in Basking Ridge, New Jersey. Duties: Develop and maintain solid business relationships, encouraging a collaborative approach with departmental team members... 

Insight Global

Proposal Coordinator Job at Insight Global

 ...Insight Global is seeking a highly organized and detail-oriented Proposal Coordinator to join our team. In this role, you will play a critical part in managing the proposal development process, ensuring timely and high-quality submissions for government contracts. You...