About Us
Delta Dental of New Jersey and Delta Dental of Connecticut are proud to be leaders in the dental insurance industry, offering a wide range of plans to meet the needs of individuals and employers alike. As New Jersey’s largest dental coverage provider, we are committed to delivering high-quality, cost-effective solutions designed to meet the diverse needs of our customers and our team is growing.
In Connecticut, Delta Dental of Connecticut, Inc. provides fully insured dental coverage, while Delta Dental of New Jersey administers self-funded dental benefit programs. We proudly serve over 1.7 million individuals through more than 1,800 groups, including commercial, school board, and government programs.
Since 1969, Delta Dental has been at the forefront of innovation, offering programs that control costs while ensuring the highest level of benefits.
As a member of the national Delta Dental Plans Association, we provide national dental coverage to over 75 million people across 139,000 groups. Our commitment to excellence is reflected in our prestigious Standard & Poor’s “A+” rating for financial strength. Join us and be a part of a trusted company with a rich history of delivering quality dental benefits to millions.
In addition to a great culture, we offer excellent benefits including medical, dental, Rx and vision, matching 401k, enhanced tuition reimbursement, and generous time off to recharge. We value our associates and support everyone with learning and development, active wellness, and diversity initiatives, and even paid time off to volunteer at causes that you care about.
Job Summary
This position requires a highly motivated, detail-oriented individual with superb analytical, and communication (both oral and written) skills. This Associate Account Manager will be responsible for managing onboarding for the largest or most complex clients and act as an onboarding resource for Client Service Coordinators. A proactive approach to service and resolution of inquiries from clients, brokers and internal associates is essential. The Associate Account Manager will also be assigned a book of business that includes groups >100 subscribers in addition to their groups that are <100 subscribers.
The Associate Account Manager may be assigned to assist in the management of Exchange or other national business and be assigned to special projects. They are also instrumental in the day-to-day management of our Core/Large client business and work along with Sales Executives onboarding new groups and Account Managers on day-to-day business with existing clients.
Essential Functions & Responsibilities
Customer Management:
Product Knowledge:
Team Collaboration:
Essential Qualifications
Accountability | Adaptability-Flexibility | Communication | Customer Focus | Listening
Presentation | Problem Solving-Analysis | Negotiation and Influencing | Collaborative Process-Teamwork | Dependability
Knowledge, Skills & Abilities
Technical and Functional
Required Physical Abilities
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working Environment
Experience, Education and Certifications Required
Experience Required
Required Educational Level
Certifications/licenses required/preferred
Valid Drivers' License in state of residence
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