Job Description

London Jewelers

Bvlgari Brand Manager

Role & Responsibilities

London Jewelers is searching for a Brand Manager for BVLGARI , a renowned Italian designer known for its luxury jewels and watches.

The BVLGARI Brand Manager guides and nurtures the stores team toward achieving quantitative and qualitative goals. This dynamic leadership role collaborates with the London Jewelers corporate buying, clientelling and marketing teams as well as client advisors to build a strategic vision, and decisiveness, ensuring the successful advancement of business initiatives.

Key Accountabilities:

Business Development

• Champion the sales team to reach budget targets,closely monitoring and adapting to store KPIs.
• Strategically identify and harness the store's potential within its market:
• Initiate annual store strategies, updating them quarterly and aligning with Management.
• Formulate and execute business plans, collaborating cross-functionally with departmental allies.
• Spot performance enhancement opportunities and devise actionable plans in partnership with corporate teams.
• Examine category performance and devise strategies in partnership with buying team and BVLGARI corporate.
• Utilize available reporting tools for informed business discussions with the team and corporate partners.
• Develop and maintain in-depth product knowledge across all categories to effectively guide sales strategies and customer interactions.
• Ensure the consistent execution of the Bulgari selling standards for optimal business outcomes.

Talent Management

• Cultivate a positive, feedback-driven environment, emphasizing diversity, respect, and collaboration.
• Ensure all staff members consistently meet grooming,appearance, and conduct standards.
• Establish a team framework that amplifies both individual and collective performance.
• Create a store education plan across all categories and store locations, ensuring all team members are cross-selling.
• Maintain an up-to-date knowledge of all product categories, by utilizing Bulgari Academia and other BVLGARI training initiatives.

Operational Excellence

• Ensure Visual Merchandising guidelines are implemented in tandem with corporate directives.
• Monitor retail operational procedures and best practices, staying informed on process guidelines and store systems.
• Track special orders, memo, and trunk items to ensure on time deliveries and invoicing.
• Ensure Digital Warranty is activated at time of sale and deactivated at time of return.

CRM & Market Insight

• Pivot from casual customer interactions to deep-rooted client relationship building through a comprehensive client development strategy.
• Monitor luxury jewelry market trends and competitor strategies closely and suggest innovative avenues to elevate store performance.
• Build robust relations with external stakeholders like mall management and their marketing teams.
• Conceive and implement a market-centric strategy,scouting for potential collaborations and fostering new partnerships.

Scope: all existing and future Bvlgari shop-in-shops within London Jewelers multi-brand boutiques.

1. Manhasset, NY (Watch & Jewelry Salons)
2. East Hampton, NY

Cross-Department Collaboration : Retail,Events, CRM, Merchandising, Commercial

• Boutique Managers/Directors
• Chief Commercial Officer
• Vice President of Marketing & Communication
• Director of CRM &Client Strategy Direct Reports: Bvlgari Client Advisors Reporting to: Director of Store Operations

Location : in-person primarily in the boutique in Manhasset

Domestic Travel: regular visits to all Bvlgari/London Jewelers locations

Availability : flexibility for retail hours,including weekdays, weekends,and holidays

Employee Status : full-time role with exempt classification

Compensation & Benefits :

• Competitive salary commensurate with experience
• Health Insurance (Medical,Dental, Vision)
• Health savings and flexible spending accounts
• 401(k) Contribution

Qualifications :

• Experience : 5+ years in luxury retail ideally within high-end watches, jewelry, fashion, or hospitality.
• Education : Bachelor's degree in Business,Marketing, or a related field.
• Skills : Strong negotiation, relationship management, cross-functional and collaborative leadership and strategic planning abilities. Proven managerial prowess with a knack for developing and inspiring diverse teams.
• Luxury Industry Expertise : Ability to cultivate industry-specific relationships and awareness of local marketing and media landscapes.

Salary:

• From $80,000

ABOUT US

Over the past century, London Jewelers has been at the forefront of the watch and jewelry industry, providing clients with the finest selections of jewelry, timepieces and elegant giftware that have adorned the most prestigious collections and graced the most elegant occasions.

From its humble beginnings in Glen Cove in 1926 to becoming a beacon of luxury and throughout 4 generations, London Jewelers has consistently pushed the boundaries of service excellence and expertise, being recognized as a premier destination, and an authorized retailer of internationally renowned brands.

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

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