Call Center Representative Job at Acro Service Corp, Phoenix, AZ

U3JFRGZYSmNHaHM1T3hCUW1hSEZBQmVnc1E9PQ==
  • Acro Service Corp
  • Phoenix, AZ

Job Description

Remote but needs to report to office first day for orientation. Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business-related tax compliance, delinquency and general information requests and inquiries. To succeed in this position candidates should have a bias for doing the right thing and serving others with a positive attitude. This position includes the following: -Answering incoming phone calls in a fast-paced enviroment. -Resolving Tier 1 level issues -Reviewing taxpayer accounts -Verifying, gathering and simultaneously updating key information -Educating taxpayers of online resources and current tax policies -Submitting requests for payment arrangements -Participation in all team engagement activities. -Meeting performance expectations

Strong ability to multitask Basic use of Microsoft Word, Excel and Google Workspace Basic math skills are required - addition, subtraction, multiplication and division. Communicate well both in writing and verbally Great interpersonal skills Retain knowledge easily Creative in problem solving Goal oriented Organized

Previous two positions should each be at least one consecutive year in a fast paced call center. National call centers in industries such as finance/banking, insurance, telecommunications (not technical support).

High school diploma or equivalent.

Job Tags

Work at office, Remote work,

Similar Jobs

Northeast Healthcare Recruitment, Inc.

Outpatient Adult and Pediatric Neurology Physician Job at Northeast Healthcare Recruitment, Inc.

Excellent General Neurology position available with a large,well-known group with multiple locations in the tri-state area. Join afantastic team ofBoard CertifiedNeurologists, PediatricNeurologists, & Board Certified Neurophysiologists. We are currentlyseeking a General... 

Legacy Health

RN Staff Nurse - Medical Oncology Job at Legacy Health

 ...Join Our Cancer Institute Medical Oncology as a Registered Nurse (RN) at Legacy Good Samaritan Medical Center! Ready to make a difference in the lives of patients and families? At Legacy Health, we value compassionate care, teamwork, and the expertise of our... 

Crown Staffing

Regional Operations Manager Job at Crown Staffing

 ...a fast-paced environment where you can make a direct impact on business success? If so, Crown Staffing is looking for a Regional Operations Manager to join our team! About the Role: As a Regional Operations Manager, you will oversee multiple offices, ensuring efficient... 

PRI Global

Non -IT Project Manager Job at PRI Global

 ...Description: The main function of a non-IT project manager is to plan, direct, or coordinate activities in any other non-IT based project. Job Responsibilities: Coordinate projects, making detailed plans to accomplish goals and directing the integration of technical... 

Vensure Employer Solutions

Telephonic Licensed Practical Nurse Job at Vensure Employer Solutions

Do you keep thinking, there's got to be a better way for a nurse to contribute to healthcare?Are you a nurse who wants to be part of revolutionizing medicine?We are looking for TRULY EXCEPTIONAL Nurses to join our cutting-edge innovative team. As a team member you will...