Responsibilities include:
• Demonstrate strong customer service skills to provide phone support including:
o Listening to the customer to gain an accurate understanding of the situation
o Being empathetic to the customer’s situation and having a sense of urgency to resolve the issue
o Producing accurate, detailed documentation at the client, problem and incident level
o Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
...Vision Insurance ~401K ~ Flexible Spending Account ~ Conveniently accessible by public transportation Licensed Practical Nurse Responsibilities: Administer prescribed medications and treatments to patients. Monitor and record patients' vital signs and health...
...Brand Manager Skincare (Hybrid Morristown, NJ) Base Salary: $130,000$140,000 + 20% bonus Schedule: Hybrid (3 days onsite: Monday, Thursday + one flexible day) Start Date: ASAP Ready to shape the future of skincare in the U.S. market? This is a rare...
...Pharmacy Technician Kelly Science & Clinical is seeking a Pharmacy Technician for full-time, direct-hire positions at a leading pharmaceutical... ...monitoring, and complete cGMP documents as required while assisting with site and corporate Quality Assurance needs....
...Newton, IA Duration: 6-month contract to direct hire Schedule: Monday-Friday 40 hours/week Responsibilities: The I&E Technician is responsible for installing, commissioning, troubleshoots, and repairs instrumentation, electrical (both low and medium voltage...
Creative Director Founding Team Member About Us Helios is building the AI-native OS for government interaction. Our first product, Proxi, is already redefining how policymakers, lobbyists, Fortune 500s, and public servants navigate power. We're automating the workflows...