Claims Specialist Job at The Nagler Group, Wakefield, MA

U0xFQ2ZuSmFGUlEyTlJSUW5LTEpBUnloc0E9PQ==
  • The Nagler Group
  • Wakefield, MA

Job Description

Customer Service Representatives (Claims Administrators)

Industry: Claims Administration

Location: Hybrid - mostly remote 1 day/week onsite in Wakefield, MA

Pay Rate: $18.00/hr (6+ month contract, potential for perm based on performance – not guaranteed)

Schedule: Monday – Friday, 7:30 AM – 4:30 PM or 8:00 AM – 5:00 PM EST

About the Role:

Our client is actively seeking 10 Customer Service Representatives (Claims Administrators) to join their teams! You’ll be working in a supportive, fast-paced environment that handles the processing and management of unclaimed property claims.

We’re looking for team players who are flexible, detail-oriented, and comfortable taking on high-volume tasks. If you have 1+ year of customer service experience and thrive in a remote environment, we want to hear from you!

Key Responsibilities:

  • Enter and review data in the company’s proprietary system
  • Analyze claim documentation to determine rightful ownership
  • Process claims in accordance with client-specific guidelines
  • Answer customer calls and emails regarding property and claims status
  • Assist claimants with navigating the online claim submission process
  • Report discrepancies and follow up on incomplete claims

Experience & Skills:

  • 1–3 years in customer service, call center, or claims processing
  • Strong attention to detail and organizational skills
  • Critical thinker who can analyze and assess documentation
  • Comfortable working with databases, Microsoft Excel & Word
  • Able to quickly learn and adapt to proprietary systems
  • Excellent written and verbal communication
  • Professional, business-like demeanor when corresponding with claimants
  • Prior call center experience is a plus
  • Strong time management and productivity mindset
  • Willingness to take initiative and contribute to team success

Work Eligibility & Schedule:

  • Must be legally authorized to work in the U.S. without current or future sponsorship
  • Must be available to work during client hours (7:30am–4:30pm or 8:00am–5:00pm EST)

Pay & Potential:

  • $18.00/hour
  • 6+ month contract with the potential for permanent placement (based on business need and performance)
  • No guarantee of conversion, but permanent hires typically remain at the $18/hour pay rate

If you are interested please sent your resume to Camie McDonnell at cmcdonnell@naglergroup.com

Job Tags

Hourly pay, Permanent employment, Contract work, Remote job, Flexible hours, 1 day per week, Monday to Friday,

Similar Jobs

Mississippi Gulf Coast YMCA IN

Membership Director Job at Mississippi Gulf Coast YMCA IN

 ...Description: MS Gulf Coast YMCA job description Job Title: Membership Director Association: MS Gulf Coast YMCA Reports To: Director of Operations Branch: Blossman Family YMCA Revised Date: October 2024 FLSA Status: Non-Exempt POSITION SUMMARY: This... 

Community Resource Network of Florida, LLC.

Life Skills Program Instructor Job at Community Resource Network of Florida, LLC.

Do you have a passion for helping others? Are you interested in making a difference in someone's life? Becoming an Adult Day Training Instructor may be a great fit for you! Details below! Community Resource Network of Florida is looking for a fun, compassionate and ...

Compunnel Inc.

Project Manager Scrum Master Job at Compunnel Inc.

 ...Scrum Master PM - Iselin, NJ - W2 role 3 days onsite. Project experience in a Bank is required Scrum Master to lead projects in data space Manage multiple Scrum teams (but not managing staff) Azure Cloud infrastructure experience Deliver in data... 

Numinar

Campaign Strategist (Success) Job at Numinar

About us Numinar is a voter data platform that uses AI to synthesize a campaign's data, analytics, and outreach into a winning data-driven strategy. Our software has powered over 2,000 political campaigns to date and we are constantly obsessed with pushing the frontier...

The LiRo Group

Project Manager (EIC) Job at The LiRo Group

We have an immediate need for an Project Manager (EIC) in Syracuse, NY. Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff. Ranked among the nation's top A/E firms by Engineering News-Record,...