Job Title: Visitor Relations Spec A
Location- Mukilteo, WA (Onsite)
Duration: 6 months, Contract with possible extension
Shifts: 1st shift 8:00 am – 6:00 pm
33-40 hours/week Thursday-Monday
Onsite/remote/hybrid: 100% onsite in Mukilteo, WA
Interview Information:
2 rounds of interviews: 1 phone screen, 1 onsite interview at the below location.
The successful candidate:
• Engages with diverse audiences warmly and professionally, consistently displaying hospitality and grace.
• Stays calm and composed under pressure, making strong eye contact and maintaining a friendly, service-oriented communication style.
• Handles difficult customer interactions by resolving complaints quickly and positively, ensuring customer satisfaction.
• Communicates fluently in English, with the ability to engage in additional languages a plus.
• Quickly learns and effectively shares information, helping visitors feel informed and engaged with exhibits and experiences.
• Adapts quickly to new information and consistently follows standard procedures to ensure smooth operations.
• Stands for extended periods (6+ hours), working across various locations such as ticket desk, gallery and other locations as assigned.
• Must maintain punctuality and consistent attendance, ensuring reliable support for visitors.
• Operates event, exhibit, or POS technology with proficiency, using it to enhance the visitor experience.
• Has experience with memorization of scripted material, and teaching or facilitation of learning concepts.
• Prefer experience with technology related to events, exhibits or POS.
• Prior experience with Boeing and/or Boeing Future of Flight is a plus.
Day to Day:
This role will focus on Future of Flight operations such as ticket sales and general guest services, and will not be asked to memorize or present scripted material.
Qualifications:
• Six months’ experience working in customer services related position.
• Six months’ experience with technology related to events, exhibits, or POS
• Proficient with Microsoft Office tools
Best Regards,
Santhrupthi B M
Assistant Manager – Team Talent Acquisition
ALTEN Calsoft Labs
D : (408) 755-3099
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