Customer Service Representative Job at ACL Digital, Mukilteo, WA

U0xRQ2ZuWlhFeDA5TkJKVG1xaktCaGVp
  • ACL Digital
  • Mukilteo, WA

Job Description

Job Title: Visitor Relations Spec A

Location- Mukilteo, WA (Onsite)

Duration: 6 months, Contract with possible extension

Shifts: 1st shift 8:00 am – 6:00 pm

33-40 hours/week Thursday-Monday

Onsite/remote/hybrid: 100% onsite in Mukilteo, WA

Interview Information:

2 rounds of interviews: 1 phone screen, 1 onsite interview at the below location.

The successful candidate:

• Engages with diverse audiences warmly and professionally, consistently displaying hospitality and grace.

• Stays calm and composed under pressure, making strong eye contact and maintaining a friendly, service-oriented communication style.

• Handles difficult customer interactions by resolving complaints quickly and positively, ensuring customer satisfaction.

• Communicates fluently in English, with the ability to engage in additional languages a plus.

• Quickly learns and effectively shares information, helping visitors feel informed and engaged with exhibits and experiences.

• Adapts quickly to new information and consistently follows standard procedures to ensure smooth operations.

• Stands for extended periods (6+ hours), working across various locations such as ticket desk, gallery and other locations as assigned.

• Must maintain punctuality and consistent attendance, ensuring reliable support for visitors.

• Operates event, exhibit, or POS technology with proficiency, using it to enhance the visitor experience.

• Has experience with memorization of scripted material, and teaching or facilitation of learning concepts.

• Prefer experience with technology related to events, exhibits or POS.

• Prior experience with Boeing and/or Boeing Future of Flight is a plus.

Day to Day:

This role will focus on Future of Flight operations such as ticket sales and general guest services, and will not be asked to memorize or present scripted material.

Qualifications:

• Six months’ experience working in customer services related position.

• Six months’ experience with technology related to events, exhibits, or POS

• Proficient with Microsoft Office tools

Best Regards,

Santhrupthi B M

Assistant Manager – Team Talent Acquisition

ALTEN Calsoft Labs

D : (408) 755-3099

FOLLOW US @ Twitter | Linkedin | Facebook |

Job Tags

Contract work, Work at office, Remote work, Shift work,

Similar Jobs

Red E

Project Manager Job at Red E

 ...POSITION SUMMARY: Red E Charging is seeking a Technical Project Manager to oversee and drive the execution of Red E Network sites in the conceptual and development project phases. The Technical Project Manager will be responsible for interfacing with both internal and... 

Nonotuck Resource Associates, Inc.

Shared Living Provider (Franklin/Hampshire County, MA) Job at Nonotuck Resource Associates, Inc.

 ...Open Your Heart, Open Your Home, Caregiving with Love Nonotuck Resource Associates is a state-wide agency that has provided Shared Living since 1972 to people with intellectual and developmental disabilities; as well as adults with acquired brain injuries and elders.... 

Bassett Furniture Industries, Inc.

Customer Care Professional Job at Bassett Furniture Industries, Inc.

 ...Furnishings retail location, so that the stores financial objectives, customer experience, and daily tasks are consistently achieved. The...  ...arrange payment for merchandise, provide follow up on customer service issues, schedules deliveries, respond to post delivery and... 

Wakefern Food Corp.

Cyber Security Architect Job at Wakefern Food Corp.

 ...Security Governance & Compliance: Ensure security controls align with industry frameworks (NIST CSF, ISO 27001, CIS, Zero Trust, MITRE ATT&CK). Assist with audit, regulatory compliance, and security assessments. Conduct penetration testing, red/blue teaming exercises... 

Silverminds LLC

Over-The-Phone Interpreter (Brazilian Portuguese) Job at Silverminds LLC

 ...Job Title: Over-the-Phone Interpreter (Brazilian Portuguese-English) Remote Company: Silvconnect (A Division of Silverminds LLC) Location: Remote Open to candidates residing in Brazil Position Type: Home-Based Independent Contractor About Silvconnect...