Distribution Center Team leader/Supervisor Job at The Supermarket Agency, Houston, TX

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  • The Supermarket Agency
  • Houston, TX

Job Description

Position Summary:

Responsible for receiving product and ensures that aisles are stocked, labeled, clean and delivered product is packed out, and proper customer service is provided.

Essential Functions:

  • Ensure proper customer service and works to develop relationships with large customers.
  • Supervises and works alongside Assistant Floor Manager, Floor Supervisors and Stockers to assure that shelves are stocked and merchandise is rotated.
  • Develops schedules, monitors performance and recommends the proper discipline as appropriate.
  • Trains employees in job responsibilities and safe operating procedures
  • Interviews candidates and recommends for hires.
  • Ensures that employees are performing the proper inspections to meet HACCP regulations as well as conducting periodic HACCP audits.
  • Reviews inventory for product rotation on a daily basis to prevent shrinkage and damages.
  • Ensures that shelf pricing is correct and reflects the most recent pricing and market conditions.
  • Supervises the receiving of products and ensures that the proper paperwork is completed.
  • Maintains accurate computer inventory levels by having physical inventories performed on a regular basis and adjustments made.
  • Supervises the ordering of products from vendors on a regular basis to assure we have competitive pricing and minimal shrink due to spoilage and not have too much inventory on hand.
  • Coordinates that the pallets stored in the racks have the proper block and date tags.
  • Follows program to maintain the cleanliness of the area by a regular maintenance schedule of scrubbing, and pulling out pallets and cleaning underneath.
  • Insures that excess inventory not slotted on floor is stacked in overhead racks in close proximity to where it is sold or stored in freezers/refrigerators.
  • Assures that trash is removed from floor and properly handled.
  • Makes sure that low stock/out of stock information is communicated to the Inventory Controller after carefully checking the system and rack for product.
  • Ensures that all signage is correct and that the flyers’ prices are reflected on the product.
  • Coordinates proper merchandising of aisles (logical adjacencies, proper holding power, space allocation) and creatively merchandises and sets up impulse areas for merchandising.
  • Performs additional duties, responsibilities and projects as assigned.
  • Performs weekly self audits on the perishable department.
  • Works different schedules as required. May be required to start before store opening and/or start later in order to close store and prepare for next business day.

Other Responsibilities:

  • Performs other work-related duties as required and assigned.

Education, Experience and Skills Required:

  • Bachelor’s Degree, OR
  • High School Diploma or GED with at least 4 years experience in customer service, OR
  • Any appropriate combination of education and experience.
  • Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.
  • Ability to effectively present information and respond to questions from managers, clients, and general public
  • Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.
  • Effective oral and written communication skills.
  • High level of interpersonal skills to handle sensitive and confidential situation and documentation.
  • Commitment to company values and strong customer orientation.
  • Computer Literacy

Physical Requirements:

  • Lift/Carry Abilities (measured for maximum or average load)
  • Lift – 50 lbs
  • Carry strength (50’ or less) – 50 lbs
  • Frequent lift/carry (> 12x/hour) – 50 lbs
  • Constant lift/carry (> 30x/hr) – 20 lbs
  • Push/Pull – 500lbs
  • Physical Aptitudes (rated based on level of skill involved)
  • Agility/dynamic balance 80-100%
  • Finger dexterity – 80-100%
  • Manual dexterity – 80 – 100%
  • Posture Tolerance (rated based on frequency or time involved)
  • Stand/walk – constantly
  • Reach above shoulder level – occasionally
  • Twist/turn head – constantly
  • Bend over/stoop – occasionally
  • Climb steps/ladder – occasionally
  • Kneel/squat - occasionally

Work Environment:

  • Requires frequent exposure to cold temperatures
  • Equipment in motion (forklifts, electric pallet jacks, scooters)

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