Job Description

Job Title: District Manager – Quick Service Restaurants (Valley Area Only)

Location: San Fernando Valley Area, CA (Required)

About the Role: We are seeking a dynamic and results-driven District Manager to oversee a group of Carl’s Jr. restaurants within the Valley Area. Reporting to the Vice President of Operations, this executive-level position plays a key role in growing sales, profitability, guest experience, and team capability across multiple locations. The ideal candidate will have a strong entrepreneurial mindset, a hands-on leadership approach, and a track record of operational excellence within the quick service or fast-casual restaurant industry.

Minimum Qualifications:

• 3–5 years’ experience as a QSR Manager or Multi-Unit Manager in food service.
• Candidates must reside in the San Fernando Valley Area .
• High school diploma required; college degree preferred.
• Valid driver’s license and proof of insurance.

Core Objectives: Candidates must demonstrate capability and commitment to achieving the following:

• Full accountability for sales growth, profitability (IBF), food quality, and guest experience.
• Operate with an owner/operator mentality and a strong sense of personal ownership.
• Achieve a minimum of 6% sales growth YoY.
• Drive monthly positive transaction growth.
• Build bench strength by hiring, developing, and retaining top talent.

Key Responsibilities:

• Directly lead and support General Managers across assigned restaurants.
• Set clear performance expectations and coach store leadership to achieve goals.
• Oversee financial performance including food and labor cost management.
• Ensure adherence to brand standards and guest satisfaction metrics.
• Guide and support talent development, including Shift Leader and GM readiness.
• Conduct regular site visits to coach, assess, and hold teams accountable.
• Lead local marketing initiatives and brand promotion strategies.
• Make personnel decisions regarding staffing, training, promotions, and terminations.
• Maintain full compliance with legal, safety, and operational policies.

Success Metrics:

• Positive YoY sales and transaction growth.
• EBITDA performance and labor/food cost control.
• Guest experiences scores, retention, and complaint resolution.
• Restaurant staffing levels and team readiness.

Leadership Competencies:

• Business Acumen: Understands financial and operational drivers; coaches others.
• Drive for Results: Sets high standards and pursues results with urgency.
• People Development: Coaches and builds benches for future growth.
• Execution: Translates strategy into action with accountability.
• Inclusive Leadership: Builds diverse, cohesive teams that deliver together.
• Change Leadership: Leads and communicates organizational change effectively.
• Communication: Clearly communicates expectations, feedback, and vision.

Technical Skills:

• Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
• Strong analytical, decision-making, and organizational skills.
• Familiarity with operational platforms and digital reporting tools.

Working Conditions:

• Combination of office and field environments.
• Regular travel within assigned region with occasional overnight travel.
• Physical activity may include standing, driving, and light lifting during site visits.

Equal Opportunity Statement: Friendly Franchisees Corporation is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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