Insight Global is hiring individuals who are looking to begin a career in the Finance and Mortgage Industry. You will get to work directly with homebuying customers in the role and impact their lives by helping them secure financing for their new home! By using a mix of customer services and your financial/loan processing background, you will act as a liaison between the borrower, the sales team, and underwriting department to ensure that the borrowers home buying experience is excellent.
Responsibilities include:
- Provide a positive impact on the customer's experience while maintaining frequent communication and customer service to home buyers
- Maintain ongoing communication with the Mortgage and Homebuilding staff throughout the entire loan process
- Manage multiple loan files, collect, and record customer information, and ensure timely processing of mortgages
- Set up loan files, order all exhibits (i.e., VOE's, VOD's credit report, etc.), and follow up on submitted and pending loans.
- Coordinate closing paperwork, ensure accuracy and completeness of loan files prior to passing to the closing department
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