Head of Campaigns Job at Numinar, Washington DC

U3I0TmNIRlhFaFE4TUJOYm5LakZBeE9pdlE9PQ==
  • Numinar
  • Washington DC

Job Description

About us

Numinar is a voter data platform that uses AI to synthesize a campaign's data, analytics, and outreach into a winning data-driven strategy. Our software has powered over 2,000 political campaigns to date and we are constantly obsessed with pushing the frontier of how data and technology can help win elections.

We're looking for a top-tier Head of Campaigns with extensive customer success and support experience to lead our customer success team and own our user relationships and customer journeys. This critical leadership role will work closely with the CEO to run one of our most important organizational functions.

Responsibilities

  • Implementing our Intercom customer service platform
  • Managing a team of customer support / success representatives
  • Building strong relationships with our most important enterprise customers
  • Synthesizing customer feedback into product strategy
  • Organizing our support documentation and processes

Qualifications

  • Bachelor's degree or equivalent experience
  • Significant experience in customer support / success teams
  • Experience working in political campaigns

Bonus Points

  • You have held management roles in mature CX orgs
  • You have data or software technical experience
  • You can relocate to our HQ in Washington, D.C.

Job Tags

Relocation,

Similar Jobs

Maxime's

Sushi Chef de Partie Job at Maxime's

 ...and professionalism by friendly and attentive staff. POSITION SUMMARY We are seeking an experienced and highly skilled Sushi Chef (Senior Chef de Partie) to join our culinary team at our high-end Japanese dining establishment, Hiromi. The ideal candidate will... 

Judge Direct Placement

Senior Plant Engineer Job at Judge Direct Placement

 ...JDP is seeking a Plant Engineer in the Atlanta, GA area! The candidate will be responsible to direct, schedule and control all engineering and maintenance functions. Responsibilities: Provide engineering leadership at the plant level Supervise and coach direct... 

Rubenstein Public Relations

Staff Writer, PR Agency Job at Rubenstein Public Relations

 ...placing top-tier broadcast within print and digital. We represent a compelling roster of...  ...our Midtown Manhattan office. Fridays are remote. Responsibilities Sole writer reporting...  ...includes strategy tactics and targeting media outlets Create and update new business... 

The Goodkind Group, LLC

Certified Medical Coder Job at The Goodkind Group, LLC

 ...BILLING ANALYST 81K Certified Medical Coders needed to analyze and code medical charts, all service areas to ensure proper ICD-10, CPT,...  ...service area, diagnosis, E&M and Modifiers meeting productivity levels of 90-100 charts per day. ~ Codes Inpatient, ASU and Surgical... 

South Coast Construction Services, Inc.

Project Coordinator Job at South Coast Construction Services, Inc.

*Knowledge in Microsoft Office, Excel and Outlook. *Coordination can range from admin duties of maintaining project documentation, plans and reports. *Prepare project organization and communication charts. *Issue contracts, Change Orders, Lien Waivers, Purchase Orders...