Job Description

Healthcare Account Manager / Full Desk Recruiter - Healthcare Permanent Placement Team

Recruiter – Healthcare Staffing Division

📍 Location: Shelton, CT

🕒 Schedule: Full-Time | M–F, 8:00 AM – 5:00 PM EST

💼 Compensation: Base Salary + Commission

🎁 Benefits: PTO, Paid Holidays, Medical & Dental Insurance

Summary:

This dual-role position combines recruitment expertise with client relationship management to support the growth of our healthcare permanent placement staffing division. You will recruit qualified healthcare professionals (including nurses, advanced practice providers, physicians, allied health professionals, and administrative staff) while also driving business development by acquiring and nurturing client accounts.

Duties:

Candidate Sourcing & Screening:

• Source candidates via Job Boards and our internal database
• Draft and post positions online
• Sort job applications
• Cold-call, message, and email candidates
• Conduct brief phone screens with candidates to assess their qualifications, skills, and experience to ensure they meet the requirements of the position
• Summarize and take notes on candidates’ skillset & career interests
• Verify clinical licensure if necessary
• Proofread & review resumes
• Draft candidate write-ups

Hiring Coordination:

• Schedule candidate interviews
• Prep candidates for interviews
• Provide guidance and support to candidates throughout the interview process
• Debrief with candidates’ post-interview
• Communicate client feedback & updates to candidates
• Perform reference checks upon client request
• Make job offers

Sales and Business Development:

• Identify and prospect potential clients in the healthcare industry, such as outpatient clinics, community health centers, and other healthcare facilities.
• Build and maintain relationships with decision-makers, including hiring managers and executives.
• Conduct regular outreach through phone calls, emails, and meetings to generate new business opportunities.
• Develop and present proposals tailored to client needs, emphasizing the value of permanent placement services.
• Negotiate terms and contracts with clients to secure new partnerships.
• Collaborate with the recruitment team to ensure client satisfaction and long-term retention.

Other:

• Record and track progress daily
• Report activity
• Set & hit personal goals
• Maintain accurate and up-to-date records of candidates in the applicant tracking system (ATS) Bullhorn CRM

Qualifications :

• Bachelor's degree required, preferably in a Healthcare or Human Resources related field
• Must have recruiting experience
• Interest and/or experience in the healthcare industry a must
• Knowledge of healthcare terminology and industry trends is a plus

Soft skills:

• Communication skills, both written & verbal
• Interpersonal skills
• Prioritization skills
• Attention to detail
• Organizational skills
• Ability to work independently with self-direction
• Ability to be a team-player and collaborate with others (both in person and virtually in other office locations)
• Self-motivation & strong work ethic

More about Complete Staffing:

Complete Staffing Solutions is a premier staffing firm that has been in business for over 25 years. We have the resources, experience and expertise required to coordinate the ideal match between hiring organization and candidate. We have a dedicated permanent placement & temporary staffing teams that focus on Finance, Accounting, Administrative, and Healthcare roles across a multitude of industries.

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