Help Desk Technician Job at Insight Global, Bridgewater, NJ

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  • Insight Global
  • Bridgewater, NJ

Job Description

NIGHT SHIFT - SHIFTS BELOW

Onsite in Bridgewater, NJ (08807)

Pay rate: $24/hr - $26/hr

Required Skills and Experience *

- 2+ years of experience within a helpdesk environment

- Good understanding of network troubleshooting to include connectivity and latency

- Understanding of ports, protocols, IP addresses

- Basic Windows and Linux commands

- Excellent communication and customer service skills

- must be comfortable working the overnight shift: Sunday-Thursday 11PM-7AM

Nice to Have Skills and Experience

- Physical security experience (access controls, CCTV, cameras, etc)

- Data center experience

- IT certifications (A+, Network+, Security+)

Job Description *

An employer is looking for a NOC Help Desk candidate in the Bridgewater, NJ, area. The candidate will be working in a NOC that doubles as a call/support center for their customer. This position focuses on tier 2 network troubleshooting support. The candidate will be responsible for working on any escalated tickets as well as network monitoring.

Job Tags

Shift work, Sunday,

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