Help Desk Technician Job at Russell Tobin, South Jordan, UT

U3JZRGVYZGJGUlE2T2hOWG5xUElCeEdrdVE9PQ==
  • Russell Tobin
  • South Jordan, UT

Job Description

IT Customer Support Specialist

Contract: 6-12 months (possible extension/perm)

Location: South Jordan, UT

Pay Range: $20-22/hour on W2

Industry: Financial Services

Russell Tobin is seeking a proactive IT Customer Support Specialist to join and enhance the IT client support team with one of our top clients.

Role Overview:,

You will provide technical assistance to customers, troubleshoot issues, and ensure a smooth user experience. Ideal candidates are tech-savvy problem-solvers with strong communication skills.

Key Responsibilities:

- Support: Resolve hardware, software, and network issues via phone, email, and chat.

- Customer Service: Engage with users to diagnose and fix problems, ensuring satisfaction.

- Documentation: Update knowledge base and maintain clear records of support tickets.

- Monitoring: Track system performance and address potential issues proactively.

Qualifications:

- Education: Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience.

- Experience: 1-2 years in a technical support or IT customer service role.

- Skills: Proficient in troubleshooting, with strong communication and problem-solving abilities.

Benefits

Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors

Job Tags

Permanent employment, Contract work,

Similar Jobs

Sheakley

Safety Manager Job at Sheakley

 ...Construction Safety Manager Intro: Since 1963, Sheakley has been a leader in safety management outsourcing. We're on the hunt for...  ...data center and/or electrical safety experience Certifications:OSHA 510 (Required) BCSP Cert (Preferred) Bilingual (Preferred)... 

Continuum Medical Staffing

Orthopedic Surgery (Adult Reconstructive) - Physician Opportunity only Job at Continuum Medical Staffing

(Physician/MD qualifications required) Orthopedic Surgery (Adult Reconstructive) - Orthopedic Surgery Total Joint Grants Pass OR Orthopedic Surgery practice with 4 Orthopedic Surgeons, 3 Physician Assistants and an excellent support staff. Employed position. Guaranteed... 

Dahl Consulting

CGI Specialist Job at Dahl Consulting

 ...powersports industry. We work one-on-one with great candidates to help connect them with local employment opportunities. Polaris is hiring a CGI Specialist for a contract position. Interested? Get more details below! Contract Length: 12 months + potential to extend Worksite... 

Ultimate Staffing

Data Entry Clerk - Orange County Job at Ultimate Staffing

 ...Ultimate Staffing is seeking a Data Entry Clerk for a leading property management company in Irvine, CA. This is a fantastic opportunity...  ...identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or... 

DoorDash

Delivery Driver - Sign Up and Start Earning Job at DoorDash

 ...Delivery Driver - Sign Up and Start Earning at DoorDash summary: As a Delivery Driver for DoorDash, you will have the flexibility to work...  ...know your minimum earnings before accepting requests. Whether part-time or full-time, you're in control of your schedule, with the...