Job Description
Responsibilities:
- Strategy and Vision: Define and champion the vision, strategy, and roadmap for our digital workplace products and services, aligning with business goals and employee needs.
- Product Planning and Development: Gather and prioritize user feedback, market research, and internal requirements to define product features and functionalities. Translate these into clear and concise user stories and specifications for development teams.
- Product Lifecycle Management: Manage the entire product lifecycle from ideation to launch, iteration, and retirement, ensuring successful delivery and adoption.
- Stakeholder Management: Build and maintain strong relationships with key stakeholders across the organization to understand their needs, gather input, and communicate product plans and progress.
- Vendor Management: Evaluate and manage relationships with external vendors providing digital workplace tools and services.
- User Experience Focus: Advocate for a user-centric approach, ensuring our digital workplace solutions are intuitive, accessible, and meet the needs of a diverse workforce.
- Adoption and Engagement: Develop and execute strategies to drive awareness, adoption, and engagement with our digital workplace tools and platforms.
- Performance Monitoring and Analysis: Define and track key performance indicators (KPIs) to measure the success and impact of our digital workplace products. Analyze data to identify areas for improvement and inform future product decisions.
- Communication and Training: Develop and deliver clear and effective communication and training materials to educate employees on how to best utilize our digital workplace tools.
- Staying Current: Keep abreast of the latest trends and emerging technologies in the digital workplace space, identifying opportunities for innovation and improvement.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
- 3 + years of experience in product management, with a focus on digital workplace technologies or internal IT products.
- Strong understanding of digital workplace concepts, including collaboration platforms (e.g., Atlassian, Slack, Google Workspace, Airtable, Lucidchart, Figma), content management systems, communication tools, and employee experience platforms.
- Proven ability to define and execute product strategies and roadmaps.
- Excellent communication, interpersonal, and presentation skills, with the ability to effectively communicate with both technical and non-technical audiences.
- Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.
- Experience working with agile development methodologies
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong project management and organizational skills.
Preferred Qualifications:
- Experience with specific digital workplace platforms (e.g., ServiceNow, Atlasian, Airtable, Smartsheet, Figma, Lucidchart).
- Experience with user research methodologies and usability testing.
- Knowledge of change management principles and practices.
- Experience managing external vendors and contracts
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