Live Chat Agent Job at Shavano Family Practice, Norwalk, CA

U2JJQWZIRlpGaFU5T2hCVG5xRE9BQmVzc0E9PQ==
  • Shavano Family Practice
  • Norwalk, CA

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 33.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Cassia CONNECT

Nursing Assistant - Certification Included Job at Cassia CONNECT

: Provide hands-on personal care Assist with nurse-delegated tasks such as recording vital signs and operating mechanical lifts....  ...Cassia Employee Benefits:~ Competitive wages with credit for experience~ Paid Time Off (PTO)~ Holiday Pay~ Health, dental,... 

Innominds

Lead Splunk and Tableau Dashboard Developer Job at Innominds

 ...Position: Splunk and Tableau Dashboard Lead Developer Location: Santa Clara, CA (Onsite Must) Position Type: Fulltime NOTE: Need experience with Splunk SPL and Tableau Query Language both in a candidate. Job Details. At least 3 years of experience as... 

Cox Communications

Senior National Account Manager Cox Communities Job at Cox Communications

Senior National Account Manager Cox Communities Location Remote in Washington, DC : Cox Communications is seeking a Senior National Account Manager who is highly experienced in Business Development and Large Account Management . This role will personally negotiate... 

St. Charles Veterinary Hospital

Customer Service Representative (Veterinary Experienced) Job at St. Charles Veterinary Hospital

 ...previous veterinary experience? Are you AWESOME? Do you want to be part of a POSITIVE veterinary team that supports and encourages each...  ...is preferred. Open availability is a plus! Job Types: Full-time, Part-time Pay: $16.00 - $21.00 per hour Benefits: ~401... 

Sands Investment Group

Administrative Assistant - Marketing Team Job at Sands Investment Group

 ...the industry as part of an energetic and fun team thats growing quickly, this job is for you. The Administrative Assistant will work closely with the Marketing Team on the production of our sales collateral and perform other administrative tasks. This position requires...