Live Chat Agent Job at Shavano Family Practice, Norwalk, CA

U2JJQWZIRlpGaFU5T2hCVG5xRE9BQmVzc0E9PQ==
  • Shavano Family Practice
  • Norwalk, CA

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 33.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Intentsify

Campaign Manager Job at Intentsify

 ...re most concerned with. Our solutions then convert intent insights into actions via demand generation and programmatic advertising campaigns, helping you efficiently scale account-based demand and pipeline velocity. About the Role Intentsify is looking for a... 

Lubbock County

Assistant District Attorney-Civil Job at Lubbock County

 ...inmate litigation claims, and various other civil claims asserted against Lubbock County, its elected officials, and employees. Assist County offices with public information requests. Prepare civil pleadings and discovery in state and federal trial and appellate... 

Auto-Owners Insurance

Graphic Designer Job at Auto-Owners Insurance

 ...We offer a merit-based work-from-home program based on job responsibilities...  ...of work-from-home time as defined by the leadership...  ...position, please include an online link to your portfolio of work...  ...the person to: Work as a part of our in-house creative team... 

Grassroots Crisis Intervention Center

Resident Assistant Job at Grassroots Crisis Intervention Center

 ...is to provide appropriate services and support to the Emergency Shelter residents, guests...  ...intakes. Position involves providing direct services to shelter residents, guests,...  ...with confidence and display high level of professionalism. Consistently adheres to shelter... 

Tri Pac, Inc. CDMO

Quality Control Lab Manager Job at Tri Pac, Inc. CDMO

 ...Quality Control (QC) Lab Manager Tri-Pac, Inc., a contract development and manufacturing organization (CDMO) specializing in liquid and aerosol filling for personal care and pharmaceutical marketers, is seeking an experienced Quality Control (QC) Lab Manager to join...