Job Description

Loss Prevention Manager

Glendale, CA(On-site)

POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans.

What You Will Achieve

• Investigate, log, and resolve alleged and actual theft, violations of policy, and compliance concerns for both stores and Robo Shop locations.
• Coordinate and communicate with management and governmental agencies to act appropriately and legally.
• Audit stores to ensure inventory is processed, handled, and monitored appropriately, and document any errors or failures.
• Develop policies and train staff in loss prevention, reduce shrinkage, and use tagging and/or report mechanisms.
• Minimize the financial losses of a retail operation related to theft, vandalism, accident, and injury.
• Develop ways to detect safety issues and security violations and to put programs in place to prevent repeat occurrences.
• Develops and implements active shooter protocols for each store location.
• Works closely with finance, banking, and cash handling best practices.
• Works closely with stores and merchandise team during quarterly inventories.
• Collaborates with the new store construction department to implement safety features, determine optimal camera placement, and set up alarms as needed.

What You Will Need

• Minimum of 3-5 years of loss prevention management, preferably within the retail industry
• In-depth knowledge of loss prevention principles, practices, and techniques
• Knowledge of federal, state, and local laws related to loss prevention and security
• Certified in Wicklander-Zulawski interview techniques is preferred
• Associates Degree or Bachelors Degree in business or criminal justice is preferred
• Ability to adapt to a fast-paced environment and implement new standardization directives
• Proficient in using loss prevention software systems
• Ability to travel (40%-50%) to various store locations as needed throughout North America - passport required

What We Offer

• Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc.
• Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge
• Career development: we work with you to advance your career through short-term assignments, and new experiences, etc.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

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