Job Description

SUMMARY:

The Managing Director role is a critical position within our company, responsible for providing strategic direction, maintaining a positive and productive culture, and overseeing all aspects of operations. We are seeking a talented professional who can lead with integrity to achieve company goals. This position requires a strong background in senior leadership, operations management, and strategic planning, along with excellent interpersonal skills and a passion for driving business growth.

The Managing Director will help The Caregiving Company achieve its mission of elevating the standards of caregiving by providing industry leading care from the best caregivers. The Managing Director will be responsible for carrying out this vision on the local office level and will show equal value for clients and caregivers while holding fast to The Caregiving Company’s core values. The following values will be the standard for each office and director.

CORE VALUES:

Character Always:  We do the right thing especially when no one is looking.

Attitude Matters : We lift people up with positivity.

Reach Mindset: We take initiative to reach the next step, goal, or task.

Effort Everyday : We work with discipline to bring great effort everyday.

Collaboration Wins : When one wins, we all win.

Others first : We seek to serve others before ourselves.

OUTCOMES AND RESULTS – SUCCESS IN THIS POSITION WILL RESULT IN:

• A profitable local office that has strong relationships within the community, families served and with the VA and local hospital systems.
• Consistent referrals from various sources leading to high rates of client conversions.
• Frequent hires of high quality caregivers who agree with the above core values and provide compassionate care for our clients and their families.
• Built out schedules for each client that prioritizes their unique needs and offers them consistent caregiving relationships.

MAJOR RESPONSIBILITIES AND ACTIVITIES:

• Overall office management, responsible for hiring local staff including managers, caregivers and any other administrative support roles.
• Ongoing management of office staff including performance reviews, disciplinary action etc.
• Marketing with local referral sources and building the brand name of The Caregiving Company in the local market.
• Active in building relationships with the local VA to support our veteran community with high quality in home care.
• Managing and scheduling 24/7 on call support by a member of the local office team.
• Management of the local office budget and consistent reviews of profit and loss statements to move the office to profitability as quickly as possible.
• Overall business development planning and implementation at the local office level.
• Licensure compliance if required by the state.
• Fulfills other duties as assigned by the The Caregiving Company’s Leadership Team.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES, AND QUALIFICATIONS:

• Bachelor degree required, Masters preferred.
• 2+ years of operational, business or organizational administration experience required.
• 2+ years of leadership experience.
• Excellent organizational, written and verbal communication, and interpersonal skills.
• Strong critical thinking, problem-solving, and analytical skills.
• Proficient experience using Microsoft Excel, Word, Google Suite, and cloud platforms.
• Ability to maintain strict confidentiality and communicate in a professional manner.
• Ability to coordinate and collaborate with all levels of The Caregiving Company’s employees from caregivers to corporate leadership.
• Proactive about industry changes, licensure compliance, & actively taking steps to solve potential problems before they arise.
• Job Type: Full-time

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