WHO WE ARE:
Founded in 2007, DTI (Diversified Technology, Inc.) is a successful African American owned IT Consulting/Staffing firm based in Chicago's Loop.
WHAT WE DO:
We focus on providing delivery, staffing, and supported services such as enterprise integration/implementations including, but not limited to, CRM, EAM, ERP, PMO, and QA. We service clients in SLED (state/local gov't & education), financial services, fortune, public utility, as well as regularly partnering with Big 4 SI partners.
DTI has an immediate need for a Sr NOC (Network Operations Center) Consutant for a 6month+ contract in Newark, NJ.
Consultant must work on our W2
Consultant must be available to work all three shifts onsite
Duration: 6 Months+
Contractor Job Description - NOC
Location: Newark, NJ
Requisites:
• Education: Completed higher education or studying in technology areas.
• Experience in Help Desk/Service Desk/Call-Center with supervisory/managerial, cient facing experience
• Knowledge in monitoring; (SolarWinds, Zabbix, Nagios, Grafana, etc.)
• Basic knowledge of networks.
• Basic knowledge of IT support.
• Familiarity with ITSM tools (ServiceNow, Jira, GLPI, etc.)
• Familiarity with operating systems, Office Package and E-mails.
• Familiarity with virtual desktop VDI infrastructure.
• Familiarity with working on a VPN.
• Familiarity with answering calls (AWS connect), using call answering protocol.
• Experience with recording and categorizing calls and diagnosing problems and incidents.
• Experience in documentation and ITIL processes.
• Good written and verbal communication.
• Familiarity with escalation processes, internal, external and service providers.
• A heightened sense of urgency.
• Familiarity with following daily work processes and routines with responsibility and organization.
Shift Roster
1st shift: 07:00 – 15:00
2nd shift: 14:30 – 22:30
3rd shift: 21:30 – 07:30
Pay rate: $27-$32hr depending on experience
Please click on the link below for our company benefits
About Us: At Payam Music, students fall in love with piano. While traditional methods have remained unchanged since Mozarts era, our patent-pending curriculum helps students learn to play piano faster and more effectively. The curriculum teaches beginners using an innovative...
...Join Our Med Surg ICU as a Registered Nurse (RN) at Legacy Good Samaritan Medical Center! At Legacy Health, were a community that values compassionate care, teamwork, and the expertise of our nurses. Were looking for dedicated RNs to join our team at Legacy Good...
...industries like banking, insurance, education, telecom, and healthcare. Our focus is on unleashing the power of Hyper Automation to... ...Role Description This is a full-time hybrid role for an Entry-Level Brand Ambassador at Scadea Software Solutions in Dallas, TX....
...About the Role: Were seeking a highly motivated and hands-on Amazon E-Commerce Sales Manager to join our team in Jacksonville, FL. This... ...swiftly and effectively. Run and optimize Amazon Ads to drive performance and ROI. Build and maintain strong relationships...
...Adecco Creative and Marketing is recruiting a Product Development Coordinator for a national gifting company in Brooklyn, NY. Salary expectation: $60,000- 65,000 a year. Schedule would be 4x a week onsite in Kensington/Brooklyn, NYC. The main responsibility of this...