Job Description

About the Company: Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, we serve telecom and tech companies that are building networks and shaping the digital experiences of tomorrow. We deliver consulting, managed services, and business reengineering. Our strength comes from being both AI-first and Telco-native. Gartner recognizes Prodapt as a Large, Telecom-Native Regional IT Service Provider. This expertise allows us to provide tailored solutions that directly address industry challenges. Our focus is on being a customer-centric partner, fully aligning with our client's business goals and driving their success at every step. With over 6,000 Prodaptians across 30+ countries and backed by the 130-year legacy of the Jhaver Group, Prodapt combines a heritage of excellence with cutting-edge innovation.

Responsibilities:

• Develop Technology Solutions: Create scalable, secure, and sustainable solutions.
• Manage Client Projects: Oversee external client projects, ensuring successful delivery of business consulting and systems development.
• Design Comprehensive Solutions: Gather and analyze information to design flexible and adaptable solutions tailored to client needs.
• Salesforce Platform Development: Utilize relevant Salesforce platform development experience.
• Certifications: Hold relevant Salesforce certifications.
• Team Oversight: Lead and manage team members effectively.
• Detail-Oriented: Rapidly learn and leverage new concepts, business models, and technologies.
• Independent Work: Work independently and be a self-starter.
• Innovate: Continuously study new technologies and functionalities, pushing the capabilities of existing technologies.

Experience:

• Large Salesforce Engagements: Work on large Salesforce engagements as a Solution Architect or Technical Architect.
• End-to-End CRM Solutions: Implement end-to-end CRM solutions using Sales Cloud, Service Cloud, and Community Cloud.
• Pre-Sales Activities: Work on proposals, estimate scope of work, and support pre-sales activities.
• Transform Requirements: Convert business requirements into Salesforce functional and technical requirements.
• Lead Management: Expertise in Lead Management, Quote to Cash, Case Management, and Call Center processes.
• Customer Workshops: Conduct workshops during project discovery, prepare solution design documents, and collaborate with development teams.
• Integration Development: Design and develop integrations between Salesforce and other systems using SOAP and REST APIs.
• App Exchange Products: Experience working with App Exchange products.
• Salesforce Marketing and Wave Cloud: Experience with Salesforce Marketing and Wave Cloud.
• Agile Methods: Experience in Agile and other project management methods.

Job Requirements:

• 12+ Years of Experience: At least 12 years of software/CRM experience, including 5+ years in Salesforce CRM.
• Salesforce Certifications: Certifications in functional and technical areas.
• Application Development: Experience in application development and integration using different design patterns.
• Cloud Products: Functional understanding of various cloud products like Sales, Service, Community, FSL, etc.
• Critical Thinking: Demonstrate critical and analytical thinking in all aspects of the job.
• Productivity: Highly productive both independently and in team environments.
• Multi-Tasking: Thrive in a fast-paced, client-driven environment.
• Effective Communication: Communicate effectively with a wide range of audiences in various settings.

Job Tags

Similar Jobs