Position: Systems Administrator III
Duration: 12+ Months
Location: Washington, DC (Onsite)
Description:
Job Responsibilities:
· Support Capital Markets trading desk operations and live trading activities.
· Serve as the primary operations contact; manage workflows and ensure compliance.
Implement and monitor operational risk controls to ensure compliance with internal policies and regulatory requirements.
· Collaborate with trading, compliance, legal, and middle/back-office teams for smooth trade execution.
Partner with technology and project teams to drive process improvements, system upgrades and automation initiatives.
· Prepare for significant market events and ensure business continuity.
· Produce operational reports and metrics for management review.
Work closely with technology and project management teams to enhance trading platforms, market room systems, and automate manual processes
Support new product launches, business initiatives and regulatory change implementations from an operational perspective.
· Produce operational reports and metrics for management review.
· Manage technology issues through a ticketing system.
· Oversee initiatives to install and maintain hardware and software.
Maintain user access accounts
Skills:
· Knowledge of trading platforms, market data feeds, order execution and post-trade processing.
· Strong understanding of system administration tasks, user profile management, OS level troubleshooting and system performance monitoring
· Experience with endpoint management tools like Microsoft SCCM and familiarity with device provisioning, patch management and software distribution processes.
· Knowledge of networking concepts, latency analysis and firewall configurations.
· Experience with cloud platforms (AWS, Azure)
· Proficiency in Python R or excel for data analysis, automation, and reporting to optimize trading strategies and operational efficiency.
· Ability to oversee real-time issue resolution, ensuring minimal downtime and swift recovery from system failures.
· Strong ability to liaise between traders, technology support teams and compliance officers to align technology with business needs.
· Familiarity with Market data vendors (Bloomberg, Reuters) and pricing feeds.
Expertise in service management concepts for networks and related standards such as ITIL practices or SDLC
Experience with ITIL practices, including service strategy, service design, service transition, service operation, and continual service improvement, to align IT services with the needs of the business
Possess technical delivery capabilities to address customer questions and concerns, and effectively resolve them
Experience interpreting the overall design of a computing system
Experience identifying measures, or indicators of system performance, and the actions needed to improve or correct performance to achieve desired outcomes
Working with people with different functional expertise respectfully and cooperatively to work toward a common goal
Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Excel, or SSRS
Tools:
Proficient in Microsoft Excel
Experienced in using ServiceNow to manage digital workflows.
Skilled in using Mac OS
Proficient in Microsoft System Center Configuration Manager
Proficient in Workspace One
Proficient in Windows 10/11
Experience using JIRA
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