Assistant to head wellness coach Job at Confidential, Fresno, CA

U2JBRmVuUmJFQnc2TnhCVmxhYkZBeGVodXc9PQ==
  • Confidential
  • Fresno, CA

Job Description

Key Responsibilities:

  • Client Communication:
  • Respond promptly to client emails and text messages, providing excellent customer service and support.
  • Address client inquiries, assist with scheduling, and provide information about services offered by the wellness coaches.
  • Maintain clear, professional, and empathetic communication at all times.
  • Scheduling & Appointment Management:
  • Schedule and confirm appointments for clients with coaches, ensuring that there is no overlap and managing cancellations/reschedules efficiently.
  • Assist with creating a well-organized calendar for wellness coaches, managing daily, weekly, and monthly schedules.
  • Prepare and send appointment reminders to clients.
  • Office Management:
  • Oversee day-to-day office operations, ensuring the environment is organized, clean, and conducive to wellness practices.
  • Handle general office administrative tasks such as filing, document preparation, and ordering office supplies.
  • Assist in maintaining digital and physical records for client sessions, payments, and other business operations.
  • Support for Wellness Coaches:
  • Provide administrative support to coaches, including setting up meetings, preparing materials, and managing logistics.
  • Assist in creating client reports, tracking progress, and maintaining necessary documentation.
  • Coordinate with coaches to ensure they have everything needed for client sessions and workshops.
  • Errands and Business Logistics:
  • Run errands for the business, including purchasing supplies, handling deliveries, and other tasks as required.
  • Ensure that business operations, such as events or client intake, run smoothly and efficiently.
  • KPI Tracking & Reporting:
  • Track and report on key performance indicators (KPIs) for the business, coaches, and clients.
  • Analyze data related to client progress, business growth, and team performance to assist coaches and management in decision-making.
  • Maintain and update systems for tracking client results, appointment metrics, and other relevant data.
  • Additional Duties:
  • Assist with the planning and coordination of wellness workshops, seminars, or client events.
  • Provide backup support in case of staff absence or during peak times.
  • Stay updated on wellness industry trends and client needs to proactively support the team and business.

Qualifications:

  • Education & Experience:
  • High school diploma or equivalent; additional certifications in administration, wellness, or health-related fields are a plus.
  • Previous experience in an administrative or assistant role, preferably within the wellness, health, or fitness industries.
  • Strong understanding of office management systems and procedures.
  • Skills & Competencies:
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Proficiency with office software (e.g., Microsoft Office, Google Suite) and basic knowledge of CRM or scheduling tools.
  • Strong attention to detail and the ability to prioritize tasks effectively.
  • Ability to work independently and as part of a team.
  • Knowledge of wellness and health-related trends is an advantage.
  • Creative mindset for marketing and social media tasks.
  • Personal Attributes:
  • Friendly, approachable, and professional demeanor.
  • Passion for wellness and helping others achieve their personal health goals.
  • Ability to maintain confidentiality and handle sensitive client information with care.
  • High level of integrity, responsibility, and dependability.

Job Tags

Similar Jobs

Insight Global

Director of Food And Beverage Job at Insight Global

 ...Food and Beverage Director Location: San Antonio, TX - Hybrid Salary: $80 -100K Must Haves - 5 years of managerial or supervisory experience - 3-5 years of food and beverage experience - Understanding of administrative and human resources responsibilities... 

Randstad USA

Quality & Food Safety Associate (Junior Level) Job at Randstad USA

 ...Now Hiring: Quality & Food Safety Associate (Junior Level) Location: Albany, GA (On-site) Assignment Duration: April 25, 2025 April 24, 2026 Pay Rate: $29.00 $35.00/hour About the Role: We are seeking a motivated and hands-on Quality & Food Safety... 

Novae

Production Supervisor Job at Novae

 ...you are passionate about quality, service, and succeeding as a team, we invite you to join us on this journey. Job Summary: Supervisors oversee the manufacturing process by leading staff and production processes to ensure the production of quality product in an efficient... 

Myers Tire Supply

Commercial Sales Representative Job at Myers Tire Supply

 ...Job Overview: The field-based Commercial Sales Representative position is responsible for growing revenue and gross profit at accounts...  ...accounts by engaging customer service or directing customer to online ordering Focus on strategic selling with mid and large size accounts... 

South Dakota State Government

Fraud Investigator Job at South Dakota State Government

 ...Services. For more information on the DSS, please visit . The Department of Social Services- Office of Recoveries and Fraud Investigations is seeking an articulate professional who is organized, energetic, motivated, and dependable. This individual must be driven by...