Field Service Engineer - Acute Dialysis Products - Hospital Customers
Location: Houston, TX and surrounding areas
Reporting to the Director of Field Service , the Field Service Engineer (FSE) will be responsible for the installation, preventative maintenance, troubleshooting, and repairs of our dialysis system.
The FSE will interface professionally with Clinical Staff, as well as, our patients and will be one of the key faces of the company. The FSE will provide exceptional technical support and should be able to diagnose issues, understand root causes and apply appropriate solutions. Additionally, you will provide support to Marketing and Sales for seminars, trade shows, and other demonstrations, as necessary. The Field Service Engineer will also analyze and complete service reports using software applications.
You will be responsible for documenting all activities and jobs performed in accordance with the company's Quality Management System policies and procedures. The FSE will also manage and maintain company assets (tools, equipment, and trunk inventory) in accordance with those same policies and procedures. The expected travel within the US is up to 70% of the time.
Field Service Engineer Duties and Responsibilities:
Field Service Engineer Requirements:
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