Job Description

Description and Requirements

LOCATION: Remote, within the USA

JOB STATUS: Part time, individual contributor

AVAILABILITY : 20+ hours per week, flexible schedule

START DATE: ASAP

COMPENSATION: $30.00 per hour

Summary:

You will be given audio files containing unscripted recordings of two speakers (dialogue) and review the content of the audio. All work will be done in an audio transcription tool called Superscript. 

Requirements :

• Bachelors degree or Masters degree in linguistics is mandatory

• 1 year of experience in transcription is required

• Native English, written and oral

• Attention to detail

Responsibilities:

• Associate the correct speaker ID with the right audio and transcript segment

• Review and correct the automatically detected sentences such that each audio segment contains one complete turn of the dialogue

• In parallel you will be correcting automatically generated transcripts. The corrections needed include: editing the words to represent what was said verbatim, fixing capitalization, and editing punctuation markers

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance.

TELUS Digital will never ask for any monetary deposit, credit card information, or bank account information to complete a job application. When emailing candidates, our recruitment and sourcing teams only use email addresses that end with telusdigital.com or telusdigital.ai. If you are unsure whether a job offer is legitimate or suspect that TELUS Digital's business name is being used for recruitment fraud, please report this immediately to our Talent Acquisition Team at TINA_TalentAcquisition@telusdigital.com.

Additional Job Description

You will be given audio files containing unscripted recordings of two speakers (dialogue) and review the content of the audio. All work will be done in an audio transcription tool called Superscript. 

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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