Loan Coordinator Job at Kavaliro, Santa Rosa, CA

U2JRSGVITldHaGs1TXh0WG5LUFBBUlNuc1E9PQ==
  • Kavaliro
  • Santa Rosa, CA

Job Description

Job Title: Temporary Consumer Lending Loan Coordinator

Pay Rate : $25-$27 per hour

Status: 6 month contract with extension possibilities

Location: Onsite in Santa Rosa

Hours: 830am – 530pm M-F with 1 Saturday per month

  • Lending is a plus.
  • On-site in Santa Rosa for 6 months.
  • $25 to $27 per hour.
  • There are 4 Loan Coordinators on the team, 2 in SR and 2 in NAPA.
  • Person will be stuffing FedEx envelopes with checks for about 3 hours per day. Call members.
  • Good phone skills. Will be making about 5 to 15 calls per day.
  • Strong customer service.
  • Some Excel. Ability to navigate different computer applications and systems.
  • Hours - 8.30 to 5.30.
  • Work on Saturdays at most 2 Saturdays per month.

JOB DESCRIPTION:

Our client is seeking a Temporary Consumer Lending Loan Coordinator. The Temporary Consumer Lending Loan Coordinator, who will provide general assistance and departmental support while providing superior Member service.

ESSENTIAL FUNCTIONS:

Member Service

• Provide exceptional service to all Members, officials, internal team members, and service providers.

• Provide general assistance and departmental support in completing tasks or projects.

• Provide phone coverage for the department at all times.

• Communicate with Members regarding their loan status and request documentation needed to close the loan.

• Compose and type letters, memos, and reports for staff and Members.

• Ensure problem ownership to protect the Member experience by researching and resolving Member concerns, complaints, and questions. Respond with thorough, and accurate information through oral and/or written communication, or by directing them to the appropriate department or person for assistance.

• Deliver excellent Member service by implementing RCU policy and departmental procedures and following the RCU service philosophy and standards.

Lending Support

• Assist Direct lending with loan queues and funding when needed.

• Assist Indirect lending with loan packages and funding when needed.

• Manage the loan completion process with Member from approval to funding.

• Follow up with Members, dealers, or vendors for any documentation needed for funding.

• Assist funders to ensure loan files are complete prior to internal and/or external audit requests.

• Ensure confidentiality and safeguard sensitive Member financial information.

• Evaluate pipeline to ensure loan files are closed within set RCU standards and that production goals are met.

• Identify cross sell opportunities that will benefit Member.

• Report daily any problems or concerns with specific loan files.

• Propose new or improved processes that will improve current processing structure.

• Review and complete daily lending reports.

Minimum Qualification: Knowledge, Skills and Abilities:

  • 2+ years of hands on professional customer service experience (banking/lending experience a hug plus)
  • Thorough knowledge in the use of Internet-based loan origination software.
  • Knowledge of lending principles, practices, rules, regulations, and sales.
  • Knowledge of compliance requirements.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to establish and maintain effective working relationships with a diverse group of people including vendors and other Credit Union team members.
  • Ability to act independently and confidentially, using discretion and tact.
  • Ability to analyze situations and recommend workable solutions.
  • Ability to coordinate a variety of activities simultaneously and prioritize work.
  • Ability and desire to work in and contribute to a team environment.
  • Ability to work a rotating schedule which will include working some Saturdays

Job Tags

Hourly pay, Contract work, Temporary work, Saturday,

Similar Jobs

Trinity Health

Director of Nursing Job at Trinity Health

 ...seeking an experienced, mission-driven leader to serve as the Nursing Director for Critical Care and Emergency Services at Saint...  ...communication, and successful execution of established financial and non-financial objectives as articulated through the organizational... 

Insight Global

Recruiter Job at Insight Global

 ...A client in Goodlettsville, TN is looking for a Recruiter to join their team for 5 months. The role requires you to work onsite 4 days a week, allowing one remote day at home. This is a high-volume, fast-paced recruiting role where you could be responsible for managing... 

Ethos Day Spa

Permanent Makeup Artist Job at Ethos Day Spa

 ...Permanent Makeup Artist Ethos Day Spa is on the hunt for a passionate and skilled permanent makeup artist to join our team! We offer a wide variety of services to our guests and we are dedicated to making each of their experiences with us 10/10. If you love cosmetic... 

Just Enough Wines

Fulfillment and Operations Manager Job at Just Enough Wines

 ...lbs and be comfortable working in a warehouse environment Must be a minimum of 21 years of age Valid drivers license, clean driving record, reliable source of transportation and insurance Must be able to pass a background check and drug screening This role... 

Legacy Health

Cardiovascular Technologist I, II, III Job at Legacy Health

 ...moves toward a common goal of providing the best possible care in the most compassionate environment. Your skills as an angiography technologist will help to fulfill that goal. As you provide imaging procedures according to physicians orders, you will be extending...