Operations Manager Job at Westbury Search Group, North Andover, MA

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  • Westbury Search Group
  • North Andover, MA

Job Description

Key Responsibilities:

  • Champion the LeanScaper operations philosophy, embedding a culture of continuous improvement, waste elimination, and operational efficiency.
  • Manage metrics, KPIs, and SOPs to monitor and improve safety, efficiency, production, and profitability.
  • Oversee Divisional Managers, ensuring alignment with KPIs and company standards.
  • Manage operations for all divisions, ensuring seamless service delivery and client satisfaction.
  • Create and train according to standard operating procedures (SOPs) and performance metrics to align team efforts with company objectives.
  • Manage Sales metrics to manage sales team performance.
  • Oversee fleet maintenance and equipment management through coordination with the company mechanic.
  • Recruit, train, and retain skilled team members aligned with company values and operational goals.

Qualifications:

  • Proven operational management experience, preferably in landscaping, maintenance, or snow removal services.
  • Demonstrated ability to develop, automate, and enforce effective systems and SOPs.
  • Solid analytical skills, including KPI tracking and performance analysis.
  • Excellent communication skills and collaborative team mindset.
  • Strong leadership, organizational, and problem-solving skills.
  • A familiarity with LeanScaper and Mark Bradley's methodologies (or similar Lean-based operational systems) is a plus.

Compensation and Benefits:

  • Salary range: $80,000 - $120,000 annually, dependent on experience.
  • Performance-based bonus opportunities.
  • SIMPLE Retirement Plan with 3% company match.
  • 7 paid holidays, 2 weeks paid vacation annually.
  • Health benefits.

Job Tags

Holiday work,

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