Job Description

As a Systems Administrator you will use your strong technical skills to troubleshoot and resolve complex network or server issues, as well as handle day-to-day help desk activities.

Key Responsibilities

• Plan, test, and implement upgrades for our information systems.
• Integrate new software applications.
• manage devices on our network through Active Directory, Intune, and Kandji.
• Manage user access with Azure and GPO.
• Configure hardware (Servers, Firewalls, SANs).
• Resolve technical issues and system outages.
• Run performance reports, analyze server metrics, investigate log files.
• Design, install and configure internal and customer-facing servers, network devices and firewalls.
• Proactively manage and maintain server, storage, network, and firewall systems.
• Administer and support core Microsoft, Palo Alto and Hyper-V technologies.
• Develop and implement project plans, risk assessments and contingency plans.
• Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment.
• Define and document best practices and support procedures.
• Provide after-hours support for Infrastructure related emergencies as well as occasional weekend maintenance.
• Maintain inventory and asset configuration documentation.
• Assist with hardware, firewall, telecom and software vendor evaluation, recommendation, and negotiations.
• Interact with customers and staff at the technical level, as required.

Qualifications:

• Completion of a degree in an information technology field with 2+ years of experience.
• Experience in a Windows networked environment.
• Experience with Hyper-V Clusters using Failover Cluster Manager is a plus.
• Experience with Dell Storage solutions.
• In depth knowledge of Microsoft Windows Server and Desktop operating systems, Microsoft Office Suites.
• Experience with VOIP and digital phone system technologies is a plus.
• Experience configuring firewalls, VPN, routing, and networking technologies.
• Working knowledge of Active Directory and Exchange.
• Good communication skills and the ability to work directly with business users.

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance
• Work from home

Equal Employment Opportunity Commission (EEOC) Disclosure:

Embrace Pet Insurance is an equal-opportunity employer committed to fostering an inclusive and diverse work environment. In accordance with applicable federal, state, and local laws, we do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, ancestry, marital status, pregnancy, genetic information, physical or mental disability, veteran or military status, or any other protected characteristic under applicable law. Our hiring decisions are solely based on merit, qualifications, and the needs of the business. We are dedicated to ensuring a fair, reciprocal, and positive work experience for all employees, and we encourage applications from individuals with diverse backgrounds, perspectives, and abilities. If you have any questions regarding our equal employment opportunity policy, please contact the Human Resources department or an appropriate representative within the company. Additionally, if you require reasonable accommodations during the application process or while working as an employee, please submit a written request to the Human Resources Department. We take our commitment to equal employment opportunity seriously and strive to create a respectful and inclusive work environment for all team members.

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