User Experience Writer Job at Brooksource, Phoenix, AZ

VHI4R2UzUmNGUnM3TXhwWG5hSFBCQktpdUE9PQ==
  • Brooksource
  • Phoenix, AZ

Job Description

UX Writer

Job Overview:

We’re looking for a strategic, empathetic, and detail-oriented UX Writer to join our Insurance Experience Design team. In this role, you’ll shape content across digital experiences that support our members in understanding, selecting, and managing their insurance policies. You’ll collaborate with cross-functional teams including designers, researchers, product managers, and engineers to craft clear, consistent, and accessible language that reflects our mission.

Key Responsibilities:

  • Write and edit user-focused content for our client’s insurance platforms (web and mobile), including microcopy, UI labels, error messages, help content, and transactional emails.
  • Collaborate with product designers using tools like Figma to ensure content is integrated seamlessly into designs.
  • Use Adobe Creative Suite to support content presentation needs, such as visual storytelling or documentation.
  • Ensure all content meets accessibility standards (WCAG) and contributes to an inclusive digital experience for all users.
  • Participate in usability testing and apply insights to improve clarity and usability of content.
  • Advocate for a consistent voice, tone, and terminology across all insurance-related experiences.
  • Work closely with legal, compliance, and marketing teams to ensure content accuracy and alignment with regulatory standards.

Required Qualifications:

  • Bachelor’s degree in English, Journalism, Communication, Human-Computer Interaction, or related field (or 4+ years of equivalent work experience).
  • 3+ years of experience in UX writing, content design, or technical writing in a digital product environment.
  • Proficiency with Figma and Adobe Creative Suite (particularly Illustrator, InDesign, or XD).
  • Strong understanding of accessibility standards and best practices in digital content.
  • Portfolio of UX writing samples showcasing clear, concise, and user-centered content across platforms.

Preferred Qualifications:

  • Experience working in insurance , finance , or other highly regulated industries.
  • Familiarity with content management systems and design systems.
  • Understanding of agile development and working within cross-functional teams.

Job Tags

Work experience placement,

Similar Jobs

Delta Dallas

Childcare Assistant Job at Delta Dallas

 ...experiences. Compensation & Benefits Competitive salary + bonus structure (all in, $75K) Comprehensive benefits including health, dental, vision, and PTO Why This Role Stands Out This position serves as a launching pad for ambitious, career-driven... 

Canon U.S.A., Inc.

Distribution Center Manager Job at Canon U.S.A., Inc.

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent...

ESL Teaching Jobs

English Teacher Onsite For South Korean School Job at ESL Teaching Jobs

Company Description Experience the best in ESL teaching opportunities with Asia's premier recruitment agency, ESL Teaching Jobs, connecting passionate educators to amazing schools across Asia. We pride ourselves on creating successful matches between schools and teachers...

Skybeck Construction

Carpenter Job at Skybeck Construction

 ...~2+ years experience in the construction industry is preferred. ~ Ability to operate small equipment such as a Skid steer or forklift is a plus. Physical Requirements: Ability to lift to 50 pounds. Ability to travel to and from jobs and training sessions... 

Grant Cardone Enterprises

Entry-Level Sales Representative Job at Grant Cardone Enterprises

 ...people on the planet by improving their businesses, careers, finances, and relationships. With a bold purpose and a global audience,...  ...a dynamic, high-energy team! About the Role: As an Entry-Level Sales Representative , youll close sales for our wealth-building...