User Experience Writer Job at Brooksource, Phoenix, AZ

VHI4R2UzUmNGUnM3TXhwWG5hSFBCQktpdUE9PQ==
  • Brooksource
  • Phoenix, AZ

Job Description

UX Writer

Job Overview:

We’re looking for a strategic, empathetic, and detail-oriented UX Writer to join our Insurance Experience Design team. In this role, you’ll shape content across digital experiences that support our members in understanding, selecting, and managing their insurance policies. You’ll collaborate with cross-functional teams including designers, researchers, product managers, and engineers to craft clear, consistent, and accessible language that reflects our mission.

Key Responsibilities:

  • Write and edit user-focused content for our client’s insurance platforms (web and mobile), including microcopy, UI labels, error messages, help content, and transactional emails.
  • Collaborate with product designers using tools like Figma to ensure content is integrated seamlessly into designs.
  • Use Adobe Creative Suite to support content presentation needs, such as visual storytelling or documentation.
  • Ensure all content meets accessibility standards (WCAG) and contributes to an inclusive digital experience for all users.
  • Participate in usability testing and apply insights to improve clarity and usability of content.
  • Advocate for a consistent voice, tone, and terminology across all insurance-related experiences.
  • Work closely with legal, compliance, and marketing teams to ensure content accuracy and alignment with regulatory standards.

Required Qualifications:

  • Bachelor’s degree in English, Journalism, Communication, Human-Computer Interaction, or related field (or 4+ years of equivalent work experience).
  • 3+ years of experience in UX writing, content design, or technical writing in a digital product environment.
  • Proficiency with Figma and Adobe Creative Suite (particularly Illustrator, InDesign, or XD).
  • Strong understanding of accessibility standards and best practices in digital content.
  • Portfolio of UX writing samples showcasing clear, concise, and user-centered content across platforms.

Preferred Qualifications:

  • Experience working in insurance , finance , or other highly regulated industries.
  • Familiarity with content management systems and design systems.
  • Understanding of agile development and working within cross-functional teams.

Job Tags

Work experience placement,

Similar Jobs

Globe AO

(Trabajo remoto) Ejecutivo de soporte Hispano Job at Globe AO

 ...Trabajars de la mano con un equipo profesional y diverso, aprovechando tus habilidades en espaol e ingls para comunicarte efectivamente. Este puesto ofrece estabilidad, capacitacin continua y un ambiente de trabajo inclusivo que valora tu experiencia y dedicacin.... 

Sierra Executive Solutions Inc

Financial Analyst Job at Sierra Executive Solutions Inc

Sierra Executive Solutions, Inc. (SES) is a 3rd party search firm recruiting for a hospital client's Financial Analyst career opportunity for the Reno, Nevada location. This position is newly created due to the growth of the organization and is one of 3 Financial Analysts...

Career Group

General Manager Job at Career Group

 ...significant luxury or lifestyle hotel experience, including deep knowledge of Rooms Division functions. At least three years in a General Manager or senior leadership role (such as Hotel Manager, Director of Operations, or Director of Rooms) at a full-service hotel.... 

JCW

Financial Planning Analyst Job at JCW

 ...A Analyst to join the Finance team at a leading investment bank based in New York. This role will be instrumental in driving financial planning, forecasting, reporting, and strategic analysis across business units. The ideal candidate will possess strong analytical skills... 

PROCEED,Inc. -National Center for Training, Support and Tech...

Health Communications Coordinator Job at PROCEED,Inc. -National Center for Training, Support and Tech...

 ...JOB TITLE: Bilingual Health Program Coordinator AGENCY/DEPARTMENT: PROCEED Inc. / National Center for Training, Support, and Technical Assistance(NCTSTA) REPORTS TO: Director FLSA Status: Exempt LOCATION: On-site in Elizabeth, New Jersey Interested...